Conflict takes place due to differences. It happens when people disagree with their thoughts, feelings or opinions. The occurrence of conflict is normal in relationships, work situations and anywhere you find someone opposing your opinion. It is common that what you think, feel and say will not always mesh with others resulting in a rift. Misunderstanding is thought to be the cause of conflict in 90% of all conflict.
Every relationship encounters conflict and this is completely normal. But without the right tools conflict resolution is not possible. This is when the real problems set in. Over time, not being able to resolve conflicts is detrimental to relationships.
Most people don’t like conflict and as a result, try to ignore it hoping that it will go away. However, this can lead to having the same argument over and over. Therefore, it is important that we move away from seeing conflict as a bad thing. When you remain silent it is interpreted as acceptance, which may not be your intention. It is important to keep in mind that when ignored, issues don’t go away they tend to worsen and cause negativity and resentment.
To have and maintain healthy relationships, successful conflict resolution must be learned. Conflict resolution is the process of attaining an agreement in a dispute, debate, or any other form of conflict between two or more people.
The first step in conflict resolution is the recognition of different types of conflict. The five styles of conflict include:
Settling a conflict without getting mad, frustrated or upset generally involves the following steps:
Written by Rebekka Johnston
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